• All Sales are final
• Please contact me at never2manydahlias@gmail.com immediately if you have any questions or concerns about your order.
• Refunds are only issued if a mislabel/ blind tuber was accidentally received. You have until September 30th to notify me of a mislabel to receive a refund.
• You must immediately contact me with pictures via email if you suspect a tuber is blind.
• Dormant tubers do not qualify for refunds.
• Once an order is placed, it cannot be modified or canceled.
• I do not accept returns.
• I am not responsible for shipping delays or damage once the package is in the hands of the courier/ in transit. That unfortunately is outside of my control but do make sure my tubers are packaged well.
• Virus- I do not refund for virus. I strictly cull anything suspicious and sanitize all shears between plants when harvesting blooms and sanitize all tools when dividing.

I guarantee the following- all tubers are guaranteed to have at least one visible eye, which will be circled and arrowed prior to shipping. Each tuber is also guaranteed to be true to variety, or a full refund or replacement will be given. I stand by my product, however viable tubers with cosmetic issues will not be refunded. 

I will only send out tubers I would be happy to receive myself. If I wouldn't buy it, I won't sell it. 

Tubers may be dormant upon receiving, but an eye will be circled. 

I take great care in labeling, only confirming varieties after they bloom in my garden and maintaining that accuracy through storage. That said, in the rare event of a mix-up (I’m only human!), I will gladly make it right.

To qualify for a refund due to mislabeling, please contact me by September 30th. 

If you believe you have accidently received a blind tuber please email me immediately at never2manydahlias@gmail.com with photos. I will walk you through how to wake the tuber up, and if that fails, I will send you a full refund or replacement if I have extras available. 

Your happiness and trust means so much to me, and I want you to love what you grow. Please contact me if you have any issues, especially before going to social media. I am a small business and poor reviews without giving me the chance to make it right could harm my business. 

Tuber orders will begin shipping between April 1st and April 30th. To help ensure safe delivery, orders shipping to warmer climates will be shipped first, with cooler regions following as weather conditions allow.

At this time, I am unable to combine shipping on multiple orders. If you place separate orders, each order will be shipped in its own package and will incur its own shipping charges.

Your tubers' safety is very important to me! If you receive a shipping notification and an unexpected freeze is forecast for your area, please don't hesitate to reach out. I will gladly hold your package and delay shipment until weather conditions are safe for your tubers.

I am not responsible for shipping delays or damages once the package leaves my hands and is in custody of the courier/ in transit. I will ship all packages UPS 2nd day air.

Thank you for your patience and support of my small farm! 💗

You will receive one dahlia tuber with at least one visible eye, clearly circled and arrowed. Each tuber includes a neck, crown, eye, and body.

I only offer tubers I would be comfortable receiving myself. All tubers are guaranteed to be viable and true to variety.

Tubers naturally vary in size, shape, and appearance. I do not guarantee large or visually “perfect” tubers, as cosmetic differences do not affect performance or plant quality.

By purchasing, you acknowledge and accept the natural variation in dahlia tubers and understand that appearance alone is not indicative of viability.

Please carefully open your package and inspect your tubers immediately, you can start your tubers by putting them in a Ziploc baggie or by potting them up. If you have any questions or concerns, please reach out to me via email or the contact form on my site. I stand by my tubers and product and want to make sure you are happy.

At Never Too Many Dahlias, customer satisfaction is extremely important to us. If you experience any issues with your order, we kindly ask that you contact us directly at never2manydahlias@gmail.com before posting concerns on social media.

As a small business, we genuinely value your support and trust. We are committed to providing quality products and excellent customer service, and we will make every reasonable effort to address concerns and reach a fair resolution whenever possible.

Public complaints on social media can have a significant impact on small businesses, particularly when we have not been given the opportunity to review and resolve the issue first. We respectfully ask that customers allow us the chance to make things right through direct communication.

Customers who choose to publicly disparage, harass, or make false or misleading statements about Never Too Many Dahlias without first attempting to resolve the matter through direct communication may be refused future sales at our discretion.

Never Too Many Dahlias reserves the right to refuse or cancel service at our discretion.

This may include, but is not limited to, situations involving abusive, threatening, harassing, dishonest, or inappropriate behavior; violations of our policies; chargebacks or payment disputes; or any conduct that we believe may negatively impact our business, customers, or community.

If you need assistance with an order or have any questions, please contact me directly by email at never2manydahlias@gmail.com.

To ensure your message is received and addressed promptly, I do not provide customer support through Facebook, Instagram, or any other social media platform. Messages sent through social media may not be monitored and may go unanswered.

For all inquiries, please email never2manydahlias@gmail.com only. Using the contact page will also be sent directly to that email so I am able to assist you.

First and foremost, let me say I take sanitizing and virus control very seriously.

I sanitize my shears when harvesting blooms, the big foliage chop at the end of the season and when I divide tubers. I sanitize my shears for a minimum of ten minutes in a 10% bleach solution that gets changed daily.

Furthermore, I cull any and all suspicious looking plants. My policy is when in doubt, throw it out.

The American dahlia society estimates 87% of all dahlias carry at least one virus whether we can see it or not. This means even our best-looking plants run the risk of carrying a virus.

Please know I will never sell anything that is showing obvious signs of a viral infection in my garden, but it is impossible for me to know, especially if my stock looks good, where the virus came from, and that is why I don't refund for viral infections.

If this policy makes you uncomfortable, I ask that you please do not purchase from me.